Louise Ikonomides: Driving Operational Excellence and Innovation in Financial Services

Louise is a business leader with over 25 years of experience in financial services, specialising in operational leadership, technology implementation, and strategic business improvement.

Throughout her career, Louise has demonstrated exceptional ability in transforming businesses, driving innovation, and delivering client-focused solutions across asset finance, point-of-sale, and wholesale funding sectors. Her expertise spans:
Operational Strategy and Diagnostics
Technology Implementation and Integration
Process Design and Optimisation
Regulatory Compliance and Risk Management
Service Proposition Development
Change Management and Business Transformation
Leadership and Team Building

Louise's Background

Transformational Leadership

Louise has a proven track record of restructuring operations and implementing agile, profitable business models in financial services companies. 

In one notable role, she transformed an underperforming business, turning a significant loss into consistent double-digit growth and substantial profits within a few years. 

Her leadership skills have been instrumental in scaling various departments, including executive teams, risk and compliance, data and security, product engineering, customer service, marketing, and HR.

Technology and Innovation

Throughout her career, Louise has demonstrated a passion for leveraging technology to improve business operations. 

In senior roles at fintech and financial services firms, she has led the implementation of agile delivery approaches and standardised processes, significantly improving product delivery timelines and customer satisfaction. 

Her expertise spans cloud infrastructure, RPA, payments systems, and core lending platforms.

Compliance and Risk Management

Louise's leadership has resulted in achieving high ratings from credit rating agencies, showcasing her exceptional ability to maintain elevated standards in audit performance and risk management. 

She has extensive experience in implementing and leading ISO27001 and supporting InfoSec regimes across various organisations in the financial sector.

Operational Excellence

In her roles at different financial institutions, Louise has conducted comprehensive reviews of operations, capabilities, and technology landscapes. 

She excels at designing and implementing initiatives focused on improving origination and core back-office processes, consistently introducing standardisation, optimisation, and automation to drive efficiency and performance.

Why Work with Louise

Louise's unique blend of strategic insight, technical expertise, and leadership skills makes her an invaluable asset for organisations seeking to navigate change, drive innovation, and achieve unparalleled operational excellence. Her approach is characterised by:

1. Deep Industry Knowledge: With over two decades of experience in financial services, Louise brings a comprehensive understanding of the challenges and opportunities in the sector.

2. Innovative Problem-Solving: Her ability to identify areas for improvement and implement strategic initiatives consistently results in measurable growth and enhanced performance.

3. Technology-Driven Solutions: Louise's expertise in integrating technology to streamline operations and improve service delivery is crucial in today's digital-first environment.

4. Proven Track Record: Her history of turning around underperforming businesses and achieving significant improvements in key metrics speaks to her effectiveness as a leader and strategist.

5. Client-Centric Approach: Louise's focus on understanding client needs and delivering tailored solutions ensures that her work creates lasting value for organisations.

Connect with Louise

To learn how Louise can help your organisation optimise operations, drive innovation, and achieve sustainable growth in the dynamic world of financial services, contact her today to schedule a consultation.

Enter your contact details below, and Louise will be in touch within 24 hours. If there's a particular time that suits you, please note that in the message area below.
Simon Potts
We’re committed to your privacy. This information will only be used to contact you regarding your enquiry unless you give us permission otherwise.

Insights & Updates from Louise

Learn more about operational excellence and how technology drives innovation in financial services
January 2, 2024
Unlocking Operational Efficiencies: Introducing Finativ Focus 

Navigate the Complex Landscape of Financial Growth and Efficiency  In financial services, a challenging dichotomy exists: the aspiration for growth is often at odds with the limitations of existing resources and operational frameworks. This complex landscape demands a solution that can bridge the gap between expansion ambitions and the reality of operational constraints.  Finativ Focus: […]

Read More